US CBP now issuing refunds for Indian Global Entry Applications

Man….that was a nice 180 in a matter of a week.

Now that the US CBP website has been updated with instructions for Indian passport holders, the US CBP is issuing refunds to folks who applied before July 6th. Disappointing since it likely means the stupidity behind the passport verification will probably be in effect.

Thank you for contacting the U.S. Customs and Border Protection (CBP) Information Center.

The Government of India (GOI) recently informed us of their new requirement to have Indian nationals applying to Global Entry go to India for an interview. As this was not previously disclosed to us or our applicants, we are offering full refunds for anyone that applied before July 6, 2017 who cannot fulfill the GOI terms. We apologize for this, but this is not a U.S. Government requirement but rather the GOI.

Please reply to this email with the PASSID/membership number and we will send the request to process the refund.

It is our goal to provide you the best information we have in response to your question. If you follow the information provided in our response, and still need assistance, please reply to this email and we will investigate how we may further assist you.

Thank you again for contacting the CBP Information Center.

In order to get a refund, go here and then click option 2 and continue and submit your complaint to get a refund processed. Disappointing all around.

PS – I don’t expect much but it doesnt hurt to make your voice heard. Re-tweet the below or tweet directly to Sushma Swaraj @SushmaSwaraj (Minister of External Affairs). Here’s hoping…


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